At A&I Express, customer service is the backbone of everything we do. From shippers to drivers, our team is committed to clear communication, fast response times, and personalized solutions that keep your freight moving seamlessly.
No call centers. No scripts. Just real people who know your freight. Our dispatch team is available around the clock, offering immediate support for scheduling, updates, and in-transit coordination. You get quick answers and consistent communication day or night.
We don’t believe in one-size-fits-all shipping. Whether you need multi-stop deliveries, drop trailer programs, or time-sensitive freight, we tailor our service to meet your specific operational needs with precision and flexibility.
Our success starts with strong relationships with clients and drivers. We stay connected with our drivers throughout each route, ensuring they have the tools, updates, and backup needed to stay on schedule. That same commitment extends to our shippers, with proactive updates and issue resolution every step of the way.
